If you would like to speak to your doctor please leave a message with reception staff. Our doctors would prefer to return calls in their administration time in order to minimize any delay in the waiting room. If your call is urgent, please explain the reason in case we need to interrupt a consultation.
Our doctors, nurse or staff always call you with any critical test result. However if you wish to find out routine test results, please allow at least 2 business days after collection, before calling our reception on weekdays. We advise that you visit your doctor for discussing results as they are not given over the phone due to privacy reasons.
Please be advised that it is a patient’s duty to follow his results and make an appointment to get them. Do not assume that if you did not hear back from your doctor then they would be normal.